Operations & Profitability
A fixed-fee Profit Leak Audit of the trailing-twelve P&L: equipment rental recovery, vendor contracts, warehouse control and job costing that matches the estimate to the invoice — then the cadence that keeps it fixed.
Industries · Disaster restoration
Restoration: both halves of the branch P&L.
Mitigation, remediation, roofing and general contracting. Our work in this sector starts where the money leaks today: equipment that goes out unbilled, contracts signed somewhere else, a warehouse nobody counts — then a sales team that hunts.
- 2–3 weeksfixed-fee Profit Leak Audit
- 90 daysSales Sprint
- ~50%target margin on equipment rental
What does Coach to Success do for disaster-restoration contractors?
Coach to Success works with disaster-restoration contractors between $5M and $50M in revenue — owner-operated, franchise and private-equity-backed — on both halves of the branch P&L: a sales team that hunts and forecasts honestly, and an operation that bills its drying equipment, costs every job the same way from estimate to invoice, counts its warehouse and reads its indirect costs every month. Steve Lindstrom, our Managing Director, works on every engagement himself.
Florida & California offices · serving all 50 states, remote-first, on-site when it matters.
The leaks we see in this sector
Five places a restoration branch bleeds.
Each of these shows up in almost every branch P&L we look at — not in a survey.
Drying equipment that never gets billed
The office owns the air movers, dehumidifiers and scrubbers. Run right, it rents them to each job at a rate that carries about a 50% margin, and the jobs pay for the fleet. Run wrong, the equipment goes out for free, the job looks great, and the office eats the cost of owning it — no indirect-cost recovery at all.
Contracts signed somewhere else
A phone system and 800-numbers billed to an office where everyone is on a cell phone — signed years earlier, somewhere else, for every office. Renegotiated, a single line like that can return five figures a year to EBITDA.
A warehouse nobody counts
Consumables and equipment leave for jobs and never get charged, or leave for no job at all. If the warehouse is not in order, you cannot know what went out, what came back, or what the job actually cost.
Jobs on margin, branch losing money
Every project report says the job hit margin; the office still misses EBITDA. The gap is indirect cost that was never charged to the work that consumed it — and it is the most common question restoration leaders bring us.
A branch nobody at headquarters is watching
A branch that shows up at headquarters as one line on a roll-up: nobody on site owns the number and nobody is teaching the team a way of selling and operating. The fix is a method, then a cadence held every week.
How we work in restoration
Fix the leaks first, then build the hunt.
2–3 wks
Fixed-fee Profit Leak Audit of the trailing-twelve P&L
90 days
Sales Sprint: hunt, forecast honestly, protect margin
~50%
Target margin on equipment rental, billed to every job
1
Definition of margin, estimate to invoice
Fixed fees, agreed before we start. The team’s record is on our results page. See the full record
Where restoration owners start
Two services, one branch P&L.
Most restoration engagements begin on the operations side, because that is where the money is leaking today. The sales side is where the next $10M comes from.
Sales Team Transformation
A restoration sales team taught to hunt rather than wait for the phone: solution selling, DISC-based communication, honest forecasting and a manager who can run the Friday meeting, installed in a 90-Day Sales Sprint.
Related reading
Why you made money on every job and still missed EBITDA
The trades’ most common P&L mystery: healthy job margins, a branch that still loses money. The five indirect-cost leaks behind it, and how to find them.
Questions
Restoration owners ask.
Restoration contractors between roughly $5M and $50M in revenue — owner-operated, franchise or private-equity-backed, single or multi-branch. Under about $2M you need a great salesperson more than a consultant, and we’ll say so on the call.
The office owns the drying equipment and rents it to each project that uses it; that rental is an indirect cost on the job and, at a rate carrying about a 50% margin, income for the office. When the job is charged and the client is billed, the equipment earns its keep. When it is not, there is no recovery, the job looks more profitable than it is, and the equipment looks like it never makes money. The Profit Leak Audit checks that every job is being charged.
It can. A team taught to hunt, forecast honestly and protect margin doesn’t need a good market to hit its number — that is what the 90-Day Sales Sprint installs. The team’s record shows what that looks like in a down year.
Next step
Which jobs are paying for the equipment you own?
Thirty minutes with the trailing-twelve and the equipment list in front of us. We’ll tell you where we’d look first — and whether a Profit Leak Audit is worth it.
- Steve, our Managing Director, talks to you directly — not a customer service rep
- Replies within one business day
- Florida & California offices
- Serving all 50 states
Or write to info@
Restoration branch off plan?Book a call