Steve Lindstrom, Managing Director of Coach to Success, leading a leadership-team meeting in a boardroom, the team engaged around the table

Sales & operations consulting · Florida & California offices · Serving all 50 states

Sales that close. Margins that hold.

Coach to Success is an operator-led consultancy with offices in Florida and California, serving service businesses between $5M and $50M in all 50 states — and the private-equity partners behind them.

Steve, our Managing Director, talks to you directly — not a customer service rep · Replies within one business day

Highlights

  • 25+years leading sales teams
  • $11M → $28Mbranch sales in 24 months
  • 211%of EBITDA goal, trailing twelve

Who we are

We’re operators who’ve run the P&L we’re asking you to fix.

Sales and operations are two halves of one system — treat them separately and a good company quietly bleeds money. Engagements are led personally by Steve Lindstrom, our Managing Director, who has run the P&L he is asking you to fix, with specialist partners brought in as needed. We work as a team, and we teach what most firms only talk about: positive empathy, understanding and connection — with your team members and with your clients.

A leader presenting revenue, pipeline and EBITDA charts on a whiteboard to an engaged team around a walnut table

Built for the businesses that build, fix and restore: disaster restoration · mechanical & MEP · HVAC · electrical · plumbing · roofing & general contracting · design-build & remodeling · home services · B2B technology sales · PE portfolio companies.

Our difference

We teach positive empathy, understanding and connection.

Sales training hands people a script. We teach them to read the person across the table, to start with that person’s problem, and to stay connected — with the customer and with each other — long after the workshop ends. It’s how a team keeps hunting when nobody is watching, and it’s what sets our team apart.

A one-on-one coaching conversation beside a window

Positive empathy

Solution selling that starts with the customer’s problem, not with our quote. The seller earns the right to propose by understanding first — and the job that follows is scoped to what the customer actually needs.

Understanding

DISC, taught and then coached on live deals: a High-D wants the point, an I wants the relationship, an S needs to feel safe, a C needs the data. Every seller and manager learns how each person needs to be spoken to.

Connection

With team members and with clients. The weekly cadence — the scoreboard, the whiteboard session, the one-on-one — is what keeps people engaged with each other and with the customer after we step back.

Four ways to put money back on the table.

Pick one, or let us find the one that matters most. Every engagement starts the same way: with your numbers, your people and a plain conversation.

A sales coach at a whiteboard teaching a field team

Sales Team Transformation

90-Day Sprint · fixed fee

Solution selling built on empathy, communication and connection — installed as a system your managers run without us.

  • The 90-Day Sales Sprint: a stalled team hungry, accountable and closing
  • DISC-based selling: how to win a High-D, an I, an S and a C
  • Pipeline discipline and forecasts you can plan payroll around
Two colleagues reviewing a P&L at a walnut desk

Operations & Profitability

Profit Leak Audit · 2–3 weeks

Read the P&L the way an operator does, find where the money leaks, and put the margin back where it belongs.

  • Profit Leak Audit: contracts, indirect costs, equipment, vendors, warehouse
  • Job costing that matches the estimate to the invoice
  • A monthly KPI cadence that tells you the truth
A morning huddle of technicians and office staff on a service-company dispatch floor

Fractional & Interim Leadership

Interim VP/GM · 90–180 days

A VP or GM who can step in on Monday, stabilize the branch, and hand it back stronger than he found it.

  • Interim GM, VP or Regional Director for branches and portfolio companies
  • A 90-day stabilization plan with weekly board-ready reporting
  • Mentoring for the leader who takes the reins after us
A facilitated workshop at a glass wall of sticky notes

Growth Strategy for Owner-Operators

Retainer · 3, 6 or 12 months

The road from $8M to $20M — with the team, the cadence and the numbers to actually get there.

  • Org design, hiring plan and a sales-capacity model that fits the goal
  • An operating cadence: weekly, monthly, quarterly
  • Second-generation owner support and succession readiness

Highlights

Highlights from teams Steve has led.

Every figure below was delivered by a team Steve led as the operator responsible for it.

$28M

Branch sales within 24 months · from under $11M

211%

Of EBITDA goal · trailing twelve

169%

Of goal · even in the industry’s down years

25+

Years leading sales teams · teams of 5 to 50+

Results delivered in prior executive roles by teams Steve Lindstrom, our Managing Director, led — read the note.

Case in point

A $1,300-a-month phone bill. For an office with no desk phones.

A five-year corporate contract was billing a branch office $1,300 a month for a phone system and 800-numbers nobody used. Steve found it in his first pass through the P&L and negotiated it down to $200.

Before and after

Phone system and 800-numbers, before$1,300 / mo
After renegotiation$200 / mo
Returned to EBITDA≈ $13,200 / yr
At a typical 6–8× multiple≈ $80–105K of enterprise value

A Profit Leak Audit does this line by line, across every indirect cost you have stopped seeing.

Recognition

  • VP of the YearAs the leader of a branch office
  • Vendor of the YearFrom a major healthcare partner — “the gold standard of customer service”
  • Fast StartFor building a sales channel from a $0 pipeline at a technology company
  • Revenue AchievementFor taking that channel to $2.5M in year one and $5M+ in year two

References available on request. See the full track record

Built for people who own the number.

We are a strong fit if you are

  • A service business between $5M and $50M in revenue
  • In the trades or field services: MEP, HVAC, electrical, plumbing, roofing, design-build, home services
  • An owner-operator who needs to reach the next revenue tier without giving the margin away
  • A private-equity operating partner with a portfolio company that is off plan
  • A branch or regional leader who inherited a team that has stopped hunting

Book a call

Probably not the right fit if you want

  • A slide deck instead of a plan with owners and due dates
  • Help under $2M in revenue — you need a great salesperson, not a consultant, and we will tell you so on the call
  • A software or CRM implementation — we work the people and the P&L, not the tech stack
  • Results without the weekly cadence that produces them

Not sure which column? Ask on the call — we say no quickly.

Not sure which column you’re in? Three quick questions.

Annual revenue
The business
Your role

Ninety days. Five steps. One plan you can hold us to.

Find the next step, take it together, and don’t stop until the gains are yours to keep. Every engagement — audit, sprint, retainer or interim role — runs on the same climb.

Discover

Weeks 1–2

Trailing-twelve P&L by month, ride-alongs with sales, a walk through the warehouse, honest interviews.

Define

Week 3

One page: where the money leaks, where deals stall, who owns each fix, what the number looks like in 90 days.

Build

Weeks 4–8

Install the system — sales process, DISC training, job costing, indirect-cost billing, the weekly scoreboard — drawing on Selling to VITO, Franklin Covey, Sandler, Leadership Foundations and Building Financial Intelligence.

Coach

Weeks 4–12

Coaching and mentoring, every week: whiteboard sessions, live deal coaching, manager one-on-ones. Field time, not theory.

Sustain

Month 4+

We teach the team to fish rather than handing them a fish. Your leaders run the meeting; a light “sharpen the saw” cadence keeps the gains yours.

Field notes from the P&L.

Read all insights
A sales manager beside a whiteboard covered in a 90-day plan
Sales4 min read

The 90-Day Sales Sprint

A week-by-week structure for turning a comfortable sales team into a hunting one.

Four questions owners ask first

The questions owners ask first.

Yes. Operating partners bring us portfolio companies in the trades and field services that are off plan on revenue or EBITDA. We step in as an interim leader or a hands-on advisor to the GM, stabilize the branch inside 90 days, and report weekly in the language your investment committee expects: bookings, revenue, gross margin, indirect costs and EBITDA.

Remote-first. Most coaching and operating cadence runs on Teams, which is how a firm with offices in Florida and California serves clients two time zones apart on the same day. We come on-site for the discovery phase, whiteboard sessions and any period where being in the building changes the outcome.

A Profit Leak Audit takes two to three weeks. A 90-Day Sales Sprint is exactly that. Advisory retainers run three, six or twelve months. Interim leadership roles are scoped to the transition, usually 90 to 180 days. Every engagement is finite and has a written plan you can hold us to.

The trades and field services: mechanical/MEP, HVAC, electrical, plumbing, roofing and general contracting, design-build and remodeling, home services — plus B2B technology sales. If your business sells a service, dispatches people and equipment, and lives or dies on job margin, we speak your language.

Next step

Clarity starts with one conversation.

Thirty minutes. Bring your trailing-twelve P&L if you have it, bring the problem if you don’t. We’ll tell you plainly whether we can help — and what it would take.

  • Steve, our Managing Director, talks to you directly — not a customer service rep
  • Replies within one business day
  • Florida & California offices
  • Serving all 50 states

Or write to info@coachtosuccess.pro