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The 90-Day Sales Sprint: how to get a stalled team hungry again
For the owner who is still the best salesperson in the building: the twelve-week structure that builds a team who hits the number while you lead.
04 · Growth
You built, or inherited, a real business. The next tier needs more leaders, a sales engine that does not depend on you, and numbers you trust. We map the road and walk it with you.

Growth Strategy for Owner-Operators is Coach to Success’s advisory program for founders and second‑generation owners of service businesses at $8M–$10M who want to reach $20M and beyond profitably.
Organizational design · the hiring plan · a sales-capacity model tied to the revenue goal · an operating cadence (weekly, monthly, quarterly) · P&L discipline · succession readiness. Delivered as a three-, six- or twelve-month retainer with Steven C. Lindstrom, who founded and ran his own $17M-a-year firm and later grew a branch from under $11M to $27M+.
Sound familiar?
What we do
Where you are: P&L by month, sales capacity, org chart, customer concentration, cash. Where the next $10M will come from — and what it will cost to deliver.
The roles a $20M business needs, in the order you can afford them, with scorecards for each. No hiring in a panic.
How many sellers, at what productivity, in which markets, to hit the number — and how to grow them (see Sales Team Transformation).
Weekly scoreboard, monthly P&L review, quarterly plan. The rhythm that lets you lead the business instead of chasing it.
Job costing, indirect costs and pricing standards so growth adds profit instead of diluting it (see Operations & Profitability).
Whether you are handing the keys to the next generation or preparing for investors, the business runs on systems — not on you.
The weekly scoreboard begins. One definition of margin.
A job-costing standard from estimate to invoice.
Monthly P&L review with owners and actions.
Quarterly plan; second sales team forming.
The cadence runs without you. Options open.

How it runs
Growth is a sequence, not a leap. We work the plan with you in the order that protects cash and margin.
Growth diagnostic, the $20M model, the organization you will need, the first 90-day plan.
Sales capacity, key hires, job-costing and pricing standards, the weekly cadence.
Second wave of hires, manager development, P&L review every month, quarterly re-plan.
Leaders own their numbers, the cadence runs without you, succession and exit options are clear.
What changes
Bigger, yes. But mostly calmer: leaders who own their numbers, a sales engine that runs, and an owner who can take a week off.
Hires sequenced to cash
Hires and investments sequenced against cash and margin.
Managers owning the monthly
A management layer that runs the weekly and monthly cadence.
Sales without the owner
A team and a manager who hit the number while you lead.
GM % held as volume rises
Pricing, job costing and indirect costs under control as volume rises.
Cadence-run weeks
The business runs on cadence and standards, not on one person’s memory.
Exit-ready in 12 months
Ready for the next generation, for investors, or simply for a better life as the owner.

Related reading
For the owner who is still the best salesperson in the building: the twelve-week structure that builds a team who hits the number while you lead.
Questions
It changes the conversations, not the numbers. Steve founded and ran his own firm for more than seven years and later stepped into a family-owned company to lead its growth — he understands the mix of pride, history and pressure. We work with the owner and the next generation together.
We help you build a business that runs on systems and produces reliable EBITDA — which is exactly what investors pay for. We are operators, not brokers; we will be plain about what your numbers say.
A retainer includes a weekly working session with the owner, a monthly P&L and plan review with the leadership team, and access between sessions. On-site time is scheduled for key moments.
Then you will know it in month one instead of year three, with a hiring plan and scorecards ready. Honest assessment is the most valuable thing an outside operator can give you.
Next step
Thirty minutes. Bring last year’s P&L and your org chart if you have them, the ambition if you don’t. We will tell you plainly what $20M would take — and whether we are the right people to walk it with you.
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