03 · Leadership

Someone in the chair by Monday.

A branch without a leader loses a little every day — deals, people, discipline. Steve grew a branch from under $11M to $27M+ and was recruited to lead five offices at once. He can steady yours while you find the permanent answer.

  • $11M → $27M+branch sales as VP
  • VP of the Year2022
  • #1 EBITDASoutheast region, 2024
Steve Lindstrom mentoring a young branch leader

What is fractional and interim leadership?

Fractional & Interim Leadership places Steven C. Lindstrom into a service business as interim Vice President, General Manager or Regional Director — typically for 90 to 180 days — or as a fractional leader alongside a new or developing manager.

The engagement stabilizes the branch, fixes the P&L, rebuilds the sales and operations cadence, hires where needed and hands off to the permanent leader. Built for private-equity portfolio companies and multi-branch operators in the trades.

Sound familiar?

When the chair is empty.

  • Our GM left and the branch is running on autopilot.
  • We acquired the company and the founder is checking out.
  • The new manager is talented but has never run a P&L.
  • We need EBITDA back in two quarters, not a search that takes three.
  • The team needs a steady hand before we promote from within.
  • Corporate is 900 miles away and nobody owns the number locally.

What we do

What does the interim leader do?

  • Day-one stabilization

    Meet the team, the customers and the numbers in week one. Stop the bleeding: cash, key accounts, key people, safety, schedule.

  • The 90-day plan

    One page: what we will fix, in what order, with what result. Reviewed with ownership weekly.

  • Sales and operations cadence

    The weekly pipeline meeting, the job-margin review, the monthly P&L. Installed and run until it is habit.

  • Board-ready reporting

    Weekly flash and monthly package in the language of the investment committee: bookings, revenue, GM, indirect costs, EBITDA, cash.

  • Hiring and succession

    Define the permanent role, run the search with you, onboard the hire, and coach them through their first 90 days.

  • Mentoring the next leader

    Steve was the requested mentor for newer VPs across a region. Your rising leader gets the same — a seasoned voice, every week.

Steve Lindstrom in conversation with a rising branch leader

How it runs

90 to 180 days, then hand-off.

Interim leadership is a bridge, not a destination. Every engagement ends with a permanent leader in the chair and a cadence they can run.

  1. Week 1Stabilize

    Team, customers, cash, safety, schedule. Quick wins that show the branch someone is steering.

  2. Weeks 2–4Diagnose and plan

    P&L review, pipeline review, people assessment. The 90-day plan, agreed with ownership.

  3. Months 2–3Fix and run

    Sales cadence, job margin, indirect costs, key hires. Weekly flash reporting, monthly package.

  4. Months 4–6Hire and hand off

    Permanent leader selected, onboarded and coached. Steve steps back to fractional, then out.

What changes

What does a stabilized branch look like?

Steady, measured and improving — with a permanent leader who inherited a system rather than a mess.

Key accounts retained

Cash, people and accounts held

Key people and accounts retained, cash and schedule under control.

Weekly flash, on time

A plan ownership trusts

One page, weekly progress, no surprises.

EBITDA trend, inside a quarter

EBITDA trending up inside a quarter

Margin, indirect costs and sales activity moving the right way inside a quarter.

Permanent leader by month 4–6

The right permanent leader

Defined, hired and coached through the first 90 days.

Cadence the successor runs

A cadence that outlives us

Weekly and monthly rhythms the new leader can run.

Turnover down

A calmer team

People who know what good looks like and who is accountable for it.

Questions

Asked often.

Yes. Interim roles are Steve’s primary commitment for their term, on-site as the role requires, with a defined end date. He is based in Tampa and is willing to travel or relocate for the right engagement.

Branches and companies between roughly $5M and $50M in revenue, with a field or service model: restoration, MEP, HVAC, electrical, plumbing, roofing, construction, home services.

A day rate for a defined term, agreed up front, with a hand-off plan built into the scope. No open-ended retainers.

The permanent leader inherits the plan, the cadence and the reporting — and can keep Steve on a light fractional or advisory basis if that helps the transition.

Next step

Who is running the branch next Monday?

Thirty minutes. Bring the branch P&L and the org chart if you have them, the situation if you don’t. We will tell you plainly whether Steve is the right person — and how fast he can start.

  • You talk to Steve, not a salesperson
  • Replies within one business day
  • Based in Tampa
  • Nationwide

Or write to info@coachtosuccess.pro